The Liver Building

Current and Future Legal Leaders: Managing your law firm business or legal team (Hybrid)


Speaker: Various

Date: Wednesday 24th January, 2024

Time: 09:30 - 15:35

Areas of Law: Civil Litigation; Company & Commercial; Criminal; Employment; Family; Management; Personal Injury; Property; Wills, Trust, Tax & Probate

Taylor Wessing, 4th Floor Edward Pavilion
Royal Albert Dock, Liverpool, L3 4AF
OR online

Course Code: S4785


A conference for anyone who is, or is striving to be, a leader in the law:  Practice Managers, Managing Partners, General Counsels/Chief Legal Officers, Heads of HR, Finance and Innovation, Heads of Legal Tech, CEOs, those with management responsibilities and those preparing or aiming for a managerial legal position.

This event can be attended in-person or virtually (via MS Teams).  When booking, please select if you wish to attend ‘ Face-to-face’ or  ‘Virtual’.  All bookings, whether you attended in-person or virtually will be able to access a recording post event.



Kindly sponsored by

Landmark Information is at the forefront of legal products and data supply to support the UK’s Property Professionals. Our dedicated, personal approach supports legal professionals in their due diligence in line with the Law Society and SRA requirements. Landmark’s longevity in the legal market brings valuable experience and dependability to risk solutions whilst continuing to innovate.

Registration & refreshments / log in

Welcome & introduction~ Lauren Cannon

The Business of Law ~ Joanna Kingston-Davies, MAPD Group

In this session, we will take a ride on the rollercoaster of business success, passing through:

  • Cash and profit
  • Shareholding versus day job
  • Getting the right people on the bus
  • Who does what for business effectiveness
  • Culture, purpose and their interplay with business models

Leading your firm for the future: Incorporating climate change risks and opportunities within your business strategy ~ Sally Redman, Landmark 

  • Why climate change should be included within a firm’s business strategy
  • Potential climate-related risks and opportunities
  • How to implement these concepts into your operations

Develop a leadership presence in the legal sector ~ Kelsey Greenaway, Dale Carnegie

  • Define what Leadership presence is and isn’t
  • Understand key characteristics of those with Leadership Presence
  • Identify simple steps to strengthen your presence

comfort break - refreshments for in-person attendees

Embracing neurodiversity in the workplace ~ Lee-Anne Crossman, Hill Dickinson

  • What neurodiversity means within the workplace
  • How we can create a more inclusive workplace and encourage a celebration of different minds
  • The question of whether those with a neurodivergent condition are disabled for the purposes of the Equality Act 2010 and what this means

Managing workplace mental health ~ Elizabeth Rimmer, LawCare

  • Insights and research from LawCare about mental health in the legal profession
  • Case studies of what can happen when mental health is not well managed
  • Risks associated with poor mental health in legal workplaces and the wider implications of this
  • Steps you can take to manage mental health in your workplace
  • Importance of culture in your workplace
  • Overview of LawCare and the support we provide to individuals and firms/inhouse teams

comfort break - lunch & networking for in-person attendees

Agile working: best for business, employees or both - or neither? ~ Gaynor Williams, Alison Lobb & Jeremy Myers

Our panel will discuss the benefits & pitfalls of the working model which allows staff to work from locations other than ‘the office’

Looking outside of the law: Lessons from sport on culture ~ Gemma Ellison, Heart Leadership

In this session, we will take ourselves out of the comfort of our offices and look to the world of elite sport for clues and tips on how we can drive cultural change within our organisations. We will focus on:

  • Listening to understand the rhythm of your organisation
  • How we should avoid culture ‘transformation’ and instead think and act small
  • The value of experiments in driving change

Our Iceberg is melting! An introduction to value-based pricing ~ Shaun Jardine, Big Yellow Penguin

  • An introduction to value-based pricing and taking the first steps to a new norm.
  • An introduction to the advantages of ditching the billable hour and embracing value pricing in the legal sector.
  • What do clients want when they buy?
  • What do clients want to buy from lawyers…and do lawyers know?
  • How do you price now?
  • What is value?
  • Common myths
  • The characteristics of successful law firms
  • The benefits & challenges

Summary & thanks ~ Lauren Cannon

Speaker Biographies

Lauren Cannon is a co-founder and director of In-House Legal Solutions, an award winning legal outsourcing services provider for in-house legal teams and businesses with offices in Liverpool and operations in Asia Pacific.  She is a corporate finance solicitor, servicing global private equity funds, infrastructure funds, investment banks, corporates, businesses and professional services clients, having begun her career as a banking lawyer at Allen & Overy and later moving in-house to a global investment bank.  Lauren is a director of Liverpool Law Society, currently serving as the Parliamentary Liaison Officer, and is a trustee of the British Suzuki Music Association charity.  Lauren was named “Law Firm Leader of the Year” (Small to Medium Sized Practice) in the national Women & Diversity in Law Awards 2023 and her firm, In-House Legal Solutions, was named “Business of the Year” (Under 30 Employees) in the Liverpool Chamber Innovation in Business Awards 2022.

Lee-Anne Crossman, Senior Associate, Hill Dickinson, qualified in 2006. She advises both public and commercial sector clients on all aspects of employment law, both contentious and non-contentious. Her specialism is advising the NHS as well as other bodies in the healthcare sector.  She has extensive experience in advising and representing clients in discrimination cases of all types, whistleblowing, TUPE, disciplinary and grievance processes, performance and absence management, termination of employment, restructuring and redundancy processes, drafting contracts (including executive contracts), staff handbooks, and settlement agreements. Lee-Anne regularly deals with complex and highly sensitive internal processes for healthcare sector clients such as removal of senior executives.  She also provides advice and support in relation to, often contentious, issues involving medical staff and/or doctors in training, with potential regulatory implications. Lee-Anne understands healthcare and NHS clients’ needs, taking an empathetic and professional approach to their goals whilst setting realistic and achievable targets.

Gemma Ellison

Kelsey Greenaway is a Senior Consultant, Trainer, and Leadership Coach for Dale Carnegie. Her client profile consists of clients such as CFG Law, Adidas, Cardinal Maritime, Robinsons Brewery and Interbev International.  Kelsey’s focus is on enabling businesses to hit key targets and achieve their strategic objectives by supporting people and teams to be result motivated and role confident. She specialises in culture, team collaboration, personal and team performance, communication and high impact presentations.

Shaun Jardine, Director, Big Yellow Penguin is unashamedly and unapologetically a disruptor. As a solicitor, commercial director, and former law firm CEO of a top 250 law firm, he has a unique insight into what makes law firms tick and how to exploit the good bits and ditch the bad. Shaun founded Big Yellow Penguin (BYP) in 2021 with the aim of encouraging and helping lawyers and law firms to move on from the 20th century and adopt practices, including value pricing, which will make their futures more secure, both financially and operationally, and enjoy practising their craft again. Shaun is the author of  Ditch The Billable Hour! Implementing Value-Based Pricing in a Law Firm which is due to be published on 22nd January 2024

Joanna Kingston-Davies, COO, MAPD Group is a different kind of COO. Named one of the UK’s 50 Leading Lights in Leadership and Kindness in 2019, Joanna brings an encouragement, a compassion and a nurturing approach to her leadership that supports her team to deliver outstanding results. She places huge value on emotional intelligence and is relentless in her pursuit of fairness and opportunity for others. Having started her working life in Paris over 20 years ago, Joanna brings a perspective and an energy to the way she works that tells her teams that they can and should bring their whole selves to work. She has overseen major acquisition, integration and restructuring projects.  A regular speaker and columnist, Joanna is experienced in leadership, business transformation, operational infrastructure implement and management.

Alison Lobb is Managing Partner of Morecrofts solicitors. She is a past president of Liverpool Law Society and has received significant recognition in the profession, including being named Woman Solicitor of the Year nationally at the Law Society Excellence Awards 2019, as well as other local business and legal awards. She is chair of Liverpool Chamber of Commerce, an Ambassador for Women in the Law UK, Vice-Chair of the Liverpool branch of the IOD, a member of the LEP Professional Services Board, and a trustee of the Roy Castle Lung Cancer Foundation. She is regularly asked to speak locally and nationally on topics including workplace wellbeing and culture, and promotion of female talent.

Jeremy Myers is a lifelong Merseysider with a Law Degree from Liverpool University, Jeremy was the Parliamentary Liaison Officer of the Society from 2015 – 2020 and from December 2019 became the Joint Honorary Secretary before becoming President of Liverpool Law Society, holding the office  for the year 2022-23. He practices in the city centre in Husband Forwood Morgan. Jeremy conducts commercial dispute work for Claimants and Defendants, including in debt recovery. In the Landlord and Tenant fields, Jeremy acts in both commercial and residential cases. Over fifteen years in total, Jeremy provided legal advice to CAB clients, without charge.

Sally Redman is a senior consultant with 14 years’ experience in environmental risk management and consultancy services. She completed a BSc in Environmental Hazards and an MSc in Contaminated Land Risk Assessment and has numerous market accreditations including an IEMA (Institute for Environmental Management & Assessment), accredited auditor status and Fellow of the Geological Society. As well as delivering complex and large consultancy projects, she is also the Net Zero Lead for Landmark Information Group, helping the company reach net zero by 2050.

Elizabeth Rimmer

Gaynor Williams


Member £155
Non-member £205
Training Passport Free
Note: 20% VAT added at checkout