The Liver Building

Managing Communication to Benefit both Manager and Team

Details

Speaker: Candy Bowman

Date: Tuesday 13th October, 2020

Time: 10:00 - 11:00

Areas of Law: Civil Litigation; Company & Commercial; Criminal; Employment; Family; Management; Personal Injury; Property; Wills, Trust, Tax & Probate

Venue:
Online

Course Code: S4490

Description

Sometimes there’s no “off switch” with remote team management. The urge to support people and be available must be structured to help productivity, team members and also managers’ own needs. In this session, we consider methods and relative purposes of communication, how to be visible and approachable whilst maintaining  suitable clear time for yourself.

Outline

  • Methods and timing of communication
  • Clarifying and conveying availability for general questions and specific issues
  • Explaining response times to emails
  • What team members should do in case of urgency or emergency
  • Planning and distribution of tasks
  • Systems for collaboration with shared information
  • Providing feedback

Benefits

  • Mutual understanding when and how to knock on management’s door
  • Reassurance for the team about availability of management support and guidance
  • Streamlined information distribution
  • Stress reduction

Speaker Biographies

Candy Bowman’s business ethos was formed early in her career. It rests on two main principles firstly that each encounter with every customer counts, either to enhance sales or reputation. This is coupled with the notion that the best route to business development and quality of working life is through good communication by positive, confident people. She graduated with a degree in communication studies and began her career in advertising telephone sales at Times Newspapers, progressing to first line management with responsibility for training and motivating a team of 10.

 

Prices

Member £35
Non-member £50
Corporate Member Training Offer 1 Credit
Training Season Ticket Free
Note: 20% VAT added at checkout