Supervisors are the key to a successful contracting relationship with the Legal Aid Agency. You have to have at least one and they are your first line of defence against audit problems.
This course covers everything supervisors need to know and includes case study examples. Attending will qualify a new supervisor who hasn’t supervised before under Standard Contract Specification requirements for both the new Civil/Family Standard Contract 2024 and the Crime Standard Contracts 2022 and 2025. If you need to attend a course to qualify as a supervisor, this course is for you. It is also a useful refresher for experienced supervisors.
You will learn about:
- Latest developments in legal aid
- Relevant SQM and Lexcel provisions
- SRA Competence Statement requirements for supervision
- How supervisors qualify and maintain status, completing Supervisor forms
- The main types of legal aid audit, including Contract Manager visits and peer review
- Characteristics of good supervision
- What supervisors need to look for in file reviews
- An introduction to the inter-personal skills supervisors need; listening and feedback
- Different approaches to supervision
- Finding the time to supervise
Delegate participation is vital for this event. As such, the session won’t be recorded – delegates must join the ‘live’ & join from a device with a working camera that is switched on.