The Liver Building

The Complete Legal Aid Supervisor – (Online)


Speaker: Vicky Ling

Date: Thursday 1st September, 2022

Time: 13:30 - 16:30

Areas of Law: Criminal; Family; Management


Course Code: S4608


2 Days course – Both days must be attended/viewed Day 1 – 1st Sept, 1.30 – 4.30 / Day 2 – 2nd  Sept, 1.30 – 4.30

Supervisors are the key to a successful contracting relationship with the Legal Aid Agency. You have to have at least one and they are your first line of defence against audit problems.

This course covers everything supervisors need to know and includes case study examples. Attending both parts will qualify a new supervisor who hasn’t supervised before under Standard Contract Specification requirements for both the Civil/Family Standard Contract 2018 and the new Crime Standard Contract 2022. If you need to attend a course to qualify as a supervisor for a new Crime contract starting on 1 October, this course is for you. It is also a useful refresher for experienced supervisors.

You will learn about:

Day one – 1/9/22

  • Latest developments in legal aid
  • Relevant SQM and Lexcel provisions
  • SRA Competence Statement requirements for supervision
  • How supervisors qualify and maintain status
  • The main types of legal aid audit, including Contract Manager visits and peer review
  • The LAA’s timetable for resuming audit and contract management activity

Day two – 2/9/22

  • Characteristics of good supervision
  • What supervisors need to look for in file reviews
  • An introduction to the inter-personal skills supervisors need; listening and feedback
  • Different approaches to supervision
  • Finding the time to supervise

Can’t make the date/time or need to revisit the training? No problem, booking onto this event means you will receive a link to access a recording of the event at your leisure!
The link will be sent within approx 72hrs of live broadcast & be available for approx. 3 months, to view as many times as you wish.

Speaker Biographies

The speaker is Vicky Ling, who worked for the Legal Aid Board when ‘franchising’ was still a twinkle in the then CEO’s eye. For over twenty years she has been an independent consultant specialising in legal aid. Vicky is co-author (with Sue James and others) of the LAG Legal Aid Handbook. She has also co-authored a complaints handling toolkit and a client care toolkit for the Law Society.


Member £175
Non-member £205
Training Passport Free
Note: 20% VAT added at checkout